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Definitions for this section:

Definitions for this section:
Product supply date – the day on which the product was delivered to the requested destination
Shipment address – – the address noted by the customer in the order form as the address to which shipment should be sent.
The delivery point will be the point chosen by the customer when making the order.
Requested product supply date the date listed by the customer as the date on which he/she prefers the product be delivered to him/her..
Order execution date the day on which the transaction was approved by the customer’s credit company
In general, orders made and confirmed by 15:00 PM on a business day will be considered as received on that business day
In general, orders made and confirmed by 15:00 PM on a business day will be considered as received on that business day. Orders made and confirmed after 15:00 PM on a business day will be considered as received on the business day, and if the following day is not a business day, they will be transferred to the next business day.

Business days – Sunday to Friday (inclusive) not including Saturdays, holiday eves and holidays.

  1. Product prices on the website do not include delivery payment
  2. Delivery to your home – after the order is received and confirmed, the product will be delivered up to 7 business days from the date of the onsite order (the order date is not taken into consideration in the business day count), by a delivery company As a rule, delivery cannot be made on Fridays and holiday eves Since delivery is made by an external delivery company, product delivery times may change due to circumstances beyond the brand’s control but we will be at your disposal at all times to try and solve any problem.
  3. Despite the content of article 2 above, there is an option for delivery within 24-hours of the onsite order (including Friday-Saturday and holiday eves) if the customer is in hospital following birth.
  4. 4. The customer is responsible for providing a precise address for delivery. In case of a business, please note the name of the business.
  5. 5. The brand will not be responsible for any delay and/or postponement in delivery and/or failure to deliver caused by force majeure and/or events not under its control.
  6. The cost of delivery will appear at the end of the order process below the products the customer decided to buy and will be collected upon execution of the order . In case of payment by installments, delivery fees may be collected with the first payment
  7. In case of free home delivery – the bonus will be given for delivery only after the order is executed (not for replacement or returned goods).
  8. Product replacement carried out by our messenger is subject to payment of 30 NIS for the first replacement only Should additional replacements be required later, they will incur 50 NIS payment.
  9. 9. Collection in person – the selected product may be collected without payment at 72 levi eshkol kiryat uno , but only after receiving an SMS message that the product is ready for collection.

Delivery and distribution areas

  1. Ordered products will be supplied after the purchase process is completed, on condition that the order was received within the transaction time range specified in the requested product’s page, if the customer owns a valid credit card that may be debited and cleared in Israel, and if the credit card that issued it confirms the transaction that was made.
  2. 2. The company and/or website manager and/or anyone operating on their behalf will not be liable for any direct, indirect, consequential or special damage caused to a user and/or surfer and/or customer and/or third party as a result of using or purchasing on the website, without adhering to these regulations, no matter what the cause of claim may be, including loss of revenue and/or prevention of profit caused by any reason, in which case the company reserves the right to cancel the specific order.
  3. In general, online orders may be made for all regions of Israel, except regions outside Israel In this case, even if the order was received and uploaded onto the website computers, the company will not be obliged to provide it If you live in regions with limited access for security reasons, the delivery company will schedule a nearby location for collection with prior coordination If the delivery address is in towns to which the delivery company does not reach, the order will be sent by registered mail.
  4. Onsite photos of products are meant for illustration only and there may be differences between photos displayed onsite, some or all, and the actual sold products In any case, the company will not be liable for anything that exceeds the value of the purchased product or any damage that is indirect and/or consequential
  5. 5. The brand management will not be responsible for delay in product delivery due to events that are not under its control, including malfunctions, delays, strikes, natural disasters, failures in the computer system or telephone system that undermine completion of the acquisition process, or malfunctions in e-mail service, but will be at your disposal to solve any problem that may arise.
  6. for any query or question regarding a product, you may apply to Mamale service representatives by phone 052-8290056 or by mail [email protected]
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